How long does it take?

The length of time it takes for Smooth Transitions to accomplish a relocation is driven by the timetable for the relocation and the condition of the client. If it is necessary for the client to move immediately, relocating the client and the “move-with” items will be the priority and the household dispersal will be done later. When there is a longer timeframe to work within, an easier schedule for sorting and packing with more input from the client is possible. Experience has shown that relocating to a retirement community can be the hardest move of all. The accumulated treasures of a lifetime must be dealt with. If the release process is respected, the client experiences fewer feelings of grief and loss, and there is less longing to “go back”. While Smooth Transitions can move quickly when necessary, a more relaxed schedule for the client is generally preferred.

I'm curious. What exactly is a Senior Move Manager?

A senior move manager is a professional who specializes in assisting older adults and their families with the emotional and physical aspects of relocation. Senior move managers are committed to acting as advocates for their clients and respecting their dignity and privacy while making sure the move is accomplished on time.

Why use a Senior Move Manager?

Our experience with the move process and our network of trusted providers save you money, reduce the risk of hiring unqualified service providers, and make the best use of your time. Because we are the single point of contact for all the details of the move, you will have the time you need for family, friends and appointments.

How much do senior move management services cost?

It's virtually impossible to calculate what a specific move might cost, as the fee can vary considerably by the individual situation and the services requested. Commonly, an hourly rate is charged plus expenses and mileage, but written whole-job estimates may be requested.

Why is senior move management needed now and not twenty years ago?

Today, many families are geographically dispersed and adult children are often not always able to help with the moving process due to distance, career and family obligations. Family members living far away may rest assured that the move will happen just as they would do it if they were present.
Many seniors have no surviving children, or increasingly, their children are older adults themselves. If illness or death precipitates the move, the family is likely already drained both emotionally and physically. They need help. Senior move management has emerged to fill these gaps and to facilitate the transition for everyone involved.
Older adults making a transition have sometimes not moved in 30, 40 or 50 years and need to downsize considerably. The organizational and physical tasks associated with planning and implementing such a complex move can be overwhelming for the entire family. Seek the help of an experienced, insured professional by calling a senior move manager.

I get nervous with strangers coming in and out of my house, poking through all my closets and drawers. How can I trust this person?

Your senior move manager is your advocate. He/she has been trained by the best in the industry and is insured with two million dollars of insurance.
The success of a senior move manager’s business depends on her honesty, discretion and respect for you. It is a violation of the ethical standard of this industry to discuss particulars regarding clients.

What makes a senior move manager different from just a moving company? They seem pretty similar to me . . . are they?

Senior move managers multi-task for the client’s move process, providing whatever help is needed. Senior move managers minimize the chaos and stress associated with moving for the client by handling every detail and being a central point of contact for the move process.
Your senior move manager can recommend several reputable local moving companies which have been pre-screened. The senior move manager works closely with the moving company of your choice to complete your move.
With the help of an experienced senior move manager, older adults and families make the key decisions without the emotional and physical distress that can follow. As a result, they avoid the costly mistakes and remorse that often accompany such major lifestyle transitions.
Senior move managers do so much more than simply sort and move boxes. Senior move managers take the worry (and work!) out of the move process.

I am interested in obtaining some help with my mom's move, but we can do most of the work to save money. Can I still contact a senior move manager to do just some of the work?

Yes, most senior move managers offer a menu of services from which you can choose and you pay accordingly. The ultimate goal of this industry is to ease the stress of the move process for older adults and family members, not add to your concerns.

Is there anything a senior move manager won’t manage?

Senior move managers will not do anything they are not trained and qualified to do. We will recommend a list of providers for that service who have been pre-screened and are known to be reliable for that part of the process. For example, a senior move manager can bring the client a trusted estate attorney, a geriatric care manager, a realtor, a financial advisor, a moving company, etc.
Firearms are not handled by the senior move manager. Usually, a family member of the client will remove these from the premises, or a member of the local police force will be called upon to come and get the weapon for safe keeping during the move.
Senior move managers do not dispense or manage medications, but are diligent in seeing that they are kept in a safe and well known location for use by the client.
Senior move managers do not write checks for the client or handle the client’s money in any way.
Senior move managers do not transport the client in a company car unless specifically insured to do so. We may, however, drive the client in his/her car.

Who is Smooth Transitions?

Smooth Transitions is the largest senior move management company in the United States with approximately 50 offices around the country, Canada and New Zealand. For more information, visit www.movingforseniors.com.

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